Refund policy

We value the satisfaction of our clients by offering top quality papers that reflects academic standards around the world. However, we have a system that facilitates refund in case a customer request for it.

Our refund policy allows client to request money back any time in case an order did not meet specific requirements after revisions. We take pride in our writers who have enabled us to maintain significantly low refund cases.

Refund policy

Refund Process

Our quality assurance department undertakes an investigation in case of refund request. Refunds can be issued in case:

  • No change of requirements during order preparation duration or writing process.
  • On order lateness credibility is vital but upon show of credible support, refund is processed within 4-6 days.
  • For double payment of an order, such refund is made immediately similarly to client cancellation of an order before it is assigned to a writer, but such claims are subject to transaction authenticity hence need of prove/verification.

Please note, your requests should be made in writing through our email within 5 days after order delivery. Rush Prime Essays reserves the right to grant or disapprove the refund based on agreed user terms.